Country
United States
Insurances:
CDW – Collision Damage Waiver
All inclusive rates include CDW, which contractually waives or limits the renter’s liability for damage to or loss of the vehicle
Liability Cover
All inclusive rates provide the renter and authorized drivers up to an aggregate, single limit of $1,000,000 for claims that may by made by others against the renter and authorized drivers for bodily injury, death and/or property damage arising out of the use or operation of our rental vehicle.
Also included is an Uninsured Motorist (UM) benefit up to an aggregate, single limit of $100,000. UM provides benefits to the renter and any family member related by blood, marriage, or adoption, who, while physically occupying Alamo’s rental vehicle when it is being driven by the renter or an authorized driver, suffers bodily injury or death caused by negligent uninsured motorist, negligent underinsured motorists, or a negligent hit-and-run driver.
Additional Driver
An additional fee of up to $9.99 per day, variable by location, per additional driver will be charged, except where already included in the rate or the state law provides otherwise. Additional drivers may be required to present a valid license and credit card in their name at the time of rental, (In Manhattan locations, additional driver must present a valid credit card and valid license in their name).
Age requirements
In the State of New York the minimum age is eighteen (18) years and for renters and authorised drivers aged between eighteen and twenty-four (18-24), inclusive, a recovery fee of $49.37 per day applies in lieu of an Underage Driver Fee.
Underage fee
In all states an underage fee of $25 USD per day plus tax per driver will apply for renters and additional drivers aged between 21-24, unless otherwise stated.
Fuel Policy
Unless included in the product, a full tank of gas will be purchased at the time of rental. The service is convenient because the renter does not have to worry about taking time to stop and refuel before returning.
Driving Areas
Vehicles can be driven in any state in the United States, but must be returned to the location from which they were rented or drop-off charges may apply. Vehicles may not be driven into Mexico. Vehicles rented in Alaska must be returned to Alaska. Vehicles can be driven into Canada but must be returned to the United States. Canadian residents renting vehicles in the United States may not drive vehicles into Canada. Driving on unpaved roads voids Collision Damage Waiver (CDW) coverage.
Driving License requirement
Full and Valid Driver’s Licence from country of origin, Passport and credit card in renters name.
Identification required for rental
Full and valid Driver’s License from country of origin, Passport and credit card in renters name.
Overstay Fee
If a customer extends the rental any time after the vehicle has been picked up at the rental location, regardless if an additional voucher is presented, a fee of $10.99 per day will be payable locally in addition to the applicable rates. These fees will be payable by the customer.
One Way rentals
All one way rentals must be booked in advance and are subject to availability. Drop-off charges may apply, payable at time of rental.
Payment Policy
Credit Cards – Alamo accepts Visa, MasterCard, American Express, Diners Club, and Discover credit cards.
Cash Rentals –
All cash rentals must meet Alamo’s current standard cash qualification requirements.When making a reservation for a cash rental, Client should contact Alamo for information on Alamo’s current cash qualification requirements, which does include presenting a valid passport and roundtrip airline ticket at time of rental.
Cash Qualifications may vary by location and are subject to change. Some locations may require a credit card at the beginning of the rental and the customer can pay cash upon return.
Cash customers are required to leave a deposit as follows:
• If vouchered: $25/daily and $100/weeky in addition to any charges not covered by the voucher.
• If not vouchered: $50/daily and $200/weekly in addition to any charges not covered by the voucher.
Please note that any unused rental days on prepaid reservations are non-refundable.
Vouchers
If a prepaid customer returns a vehicle prior to the end of the reserved period, no credit will be given for the unused portion of the vouchered rental period.
Additional Equipment
Child seats
A fee of $9.99 per day, per infant seat will be charged. Infant seats should be requested at time of reservation. In the event the infant seat is not returned at the end of the rental, a fee will be assessed to the renter.
SEATBELTS and CHILD RESTRAINT SEATS
State laws may require the use of seatbelts and child restraint seats. Seatbelts and child restraint seats can save lives. We urge you to use them. To avoid serious injury or even death, use child restraint seats only in the back seat of the vehicle. Older children who do not use child restraint seats should ride properly buckled-up in the back seat. Infant seats should be requested at time of reservation.
Ski Racks
Ski Racks, if required, must be requested at time of reservation and cost $7.50 per day.
Pay Locally Surcharges and Fees
Taxes
Unless otherwise stated, taxes, including VLF taxes in California, other governmentally authorised or imposed surcharges, concession recoupment fees, airport & facility fees and optional items (such as CDW Waiver Savers, fuel, additional driver fee and drop charges) are extra. Concession recoupment fees may add up to 16% to the rental rate at some on-airport locations. Airport fees may add up to 10% to the rental rate at some off airport locations. Payment for all of these additional items is the responsibility of the customer, unless otherwise specified on the rate sheets.
Rates may not include a Customer Facility Charge (CFC) and / or Homeland Security Fee (HSF) which is payable, where applicable, by customer at time of rental.
Legislation or regulations or the cost of fuel may affect Alamo’s pricing or procedures. On all inclusive products, Alamo reserves the right, without notice, to (i) charge customers, at the time of rental or thereafter, for the amount of any additional or increased surcharges, fees, taxes or increased fuel costs incurred subsequent to entering into this Agreement, or (ii) increase Client’s tax, surcharge or fuel inclusive rates by an amount equivalent to the additional or increased tax, surcharge, or fuel cost subsequent to entering into this Agreement.
Rental terms, conditions and prices are subject to change without notice and may vary by location.
Cancellation Charges
We will not charge for reservations cancelled 7 days or more before your pick up time. If you cancel your booking after this time, the following charges apply:
• If you cancel your booking less than 7 days before pick up time, you will be charged either the full cost of your booking or up to a maximum of £20 whichever is the lesser.
• If you cancel your booking less than 24 hours before your pick up time, you will be charged either the full cost of your booking or up to a maximum of £50, whichever is the lesser.
In the event of a cancellation, your credit card will be refunded, less the above charge.
No show
If you fail to collect your car on the specified pick up date, we reserves the right to charge a no show fee of either the cost of the booking or up to a maximum of £50, whichever is the lesser. In the event of a no show, your credit card will be refunded, less the no show charge.
Unused Rental Days
Please note that any unused rental days on prepaid reservations are non-refundable.
Alamo Gold includes the following in one easy rate:
- Unlimited mileage
- Collision Damage Waiver (CDW)
- Liability Protection (LP) ($1 million liability coverage)
- Airport fees
- State/local taxes and surcharges
- One tank of fuel
- Additional Drivers
