Please be advised, SunPass will not mail a transponder outside of the U.S. or Canada. This means you will have to wait until you arrive to purchase a transponder. (Unless you have a local address or friend who can receive a transponder in Florida.)
Once a Mini is bought, in most cases, it has to be activated. (You may buy a Mini transponder at the serivce plaza in the Miami area, known as Snapper Creek, which is ready to use upon purchase. You may also buy a MIni at any Sedano pharmacy in Miami-Dade county which is ready to use upon purchase.)
In order to activate your new Mini, you may click, on the home page of the website, on "click here to Activate a transponder" and follow directions from there. Or, you may contact our Customer Service Department toll-free at 1-888-865-5352, Monday through Friday, from 7 a.m. to 7 p.m. and we will activate it for you. Once it is activated, you may use it on any Turnpike road in two hours. You may use it on Miami-Dade Expressway roads the next morning after 6:00 A.M.
If you have any other questions or concerns, feel free to email
https://www.sunpass.com/contactSunPass at any time.