Zojuist de mail ontvangen en ook ik kan gewoon de auto in ontvangst nemen tegen het mooie tarief :p
"..Should you have any trouble with the billing at the rental counter, please reply directly to this email and I will ensure that the rates from your reservation will be honored after your rental has been returned. Again, I am very sorry for the hassle our mistake has caused you, and also regret the undue alarm caused by the message you received.."
Uiteraard is de mail ook weer bevestigd met het Incidentnummer, dus gaat helemaal goedkomen :D