Maresjes
08-07-14, 20:29
Hallo,
deze informatie hebben wij zojuist via onze travel counselor ontvangen! Belangrijke informatie voor iedereen die naar Amerika reist!
De veiligheidsregels zijn dus verscherpt!
Groetjes,
De Maresjes
New security regulations for customers on flights to US cities
Good Afternoon,
We have been advised by the US Transportation Security Administration of additional security regulations for customers flying to the United States.
All flights continue to operate as normal but customers may be subject to additional searches and questions. We would advise you to instruct your customers to allow for extra time for the various stages of their journey, including check-in, main security search areas and at the boarding gate.
The main change is that customers with any electronic or battery powered devices (mobile telephones, tablets, e-books, laptops, etc.) may be required to turn on their device in front of security teams and/or demonstrate the item’s functionality.
If, when asked to do so, customers are not able to demonstrate that their device has power, they will not be allowed to fly on their planned service. It will not be possible for customers to place the item in their hand or hold luggage - they will have to leave the item behind or rebook an alternative flight.
Customers will still be able to use their electronic devices on board subject to the normal operating rules of the airline they are flying with. Please refer to the airlines own website for specific information.
Advice for customers:
Please ensure that items you bring with you are fully powered before you arrive at the airport.
Please do not bring any broken devices to the airport as you will not be able to fly as planned.
If you are flying to the US as a transfer customer, especially on long journeys, please make sure that you do not deplete the power in your devices while on the first part of your journey. There may be very limited charging points at airports. You may also need an adaptor applicable for electrical sockets for the country you are in.
Please make sure you arrive in good time for the various stages of your journey, including check-in, main security search areas and at the boarding gate.
QUESTIONS & ANSWERS
What electronic devices are covered by this change of security regulations?
All electronic devices such as tablets, telephones, e-books, laptops are covered by these additional searches. If the security teams ask you to turn on an electronic device in your possession you will be required to do so.
What happens if I don’t have any power left in my electronic device?
If you are unable to power up your electronic device you will not be allowed to fly. If it does not power up then it cannot be placed in your hand or hold luggage.
Please do all you can to ensure that any electronic device you have is fully powered before you arrive at the airport.
There will be very limited facilities at airports to charge electronic items.
I am transferring through another airport on a flight and then onto the US. What happens if my electronic device has run out of battery power by the time I arrive?
All electronic devices must have power and if you are unable to power up your item you will not be allowed to fly.
Please use your electrical and electronic devices sparingly if you are going to fly on a long journey before getting to London and then transferring onto a US destination.
If my electronic device doesn’t have any power, will I be allowed to rebook?
If your device doesn’t power up when you are requested to do so, you will not be allowed to fly to the US on your original service. Changes to the reservation will be in line with the rules/fees applicable to the fare/fare basis purchased. Waiving of rules applicable to non-changeable tickets will be solely at the airline’s discretion but in the vast majority of cases will not be permitted.
Will all customers on US flights be subject to the additional security measures?
All customers flying to the US must be prepared to have their electronic items searched and they must have sufficient power to be used.
I have just purchased a new electronic item from an airport shop. Can I carry it on board if it has no power?
You must be prepared to demonstrate that the item has power. The item and its packaging may also be examined by security teams at the boarding gate. Please do all you can to ensure that any new electronic items you purchase at the airport have power before you reach the boarding gate.
Will there be extra charging points at the airport?
There will be some charging points, but you need to ensure that your own devices have enough power at all times. Please do all you can to ensure that your electronic devices are fully powered before arriving at the airport.
Can I use my device on board?
You can use your devices on board in line with the normal guidelines of using electronic devices for the airline you are travelling on.
I no longer wish to travel. Can I change my flight?
Normal ticket rules will apply. Changes will only be permitted on tickets that permit such upon payment of the applicable fees, fare difference, and taxes
I am flying to a destination outside of the US. What will I be required to do?
This regulation applied to travel to the US, however anyone flying to the US and then onward to another destination will still need to comply with these new regulations, as well all the required security and visa regulations for each country being visited.
deze informatie hebben wij zojuist via onze travel counselor ontvangen! Belangrijke informatie voor iedereen die naar Amerika reist!
De veiligheidsregels zijn dus verscherpt!
Groetjes,
De Maresjes
New security regulations for customers on flights to US cities
Good Afternoon,
We have been advised by the US Transportation Security Administration of additional security regulations for customers flying to the United States.
All flights continue to operate as normal but customers may be subject to additional searches and questions. We would advise you to instruct your customers to allow for extra time for the various stages of their journey, including check-in, main security search areas and at the boarding gate.
The main change is that customers with any electronic or battery powered devices (mobile telephones, tablets, e-books, laptops, etc.) may be required to turn on their device in front of security teams and/or demonstrate the item’s functionality.
If, when asked to do so, customers are not able to demonstrate that their device has power, they will not be allowed to fly on their planned service. It will not be possible for customers to place the item in their hand or hold luggage - they will have to leave the item behind or rebook an alternative flight.
Customers will still be able to use their electronic devices on board subject to the normal operating rules of the airline they are flying with. Please refer to the airlines own website for specific information.
Advice for customers:
Please ensure that items you bring with you are fully powered before you arrive at the airport.
Please do not bring any broken devices to the airport as you will not be able to fly as planned.
If you are flying to the US as a transfer customer, especially on long journeys, please make sure that you do not deplete the power in your devices while on the first part of your journey. There may be very limited charging points at airports. You may also need an adaptor applicable for electrical sockets for the country you are in.
Please make sure you arrive in good time for the various stages of your journey, including check-in, main security search areas and at the boarding gate.
QUESTIONS & ANSWERS
What electronic devices are covered by this change of security regulations?
All electronic devices such as tablets, telephones, e-books, laptops are covered by these additional searches. If the security teams ask you to turn on an electronic device in your possession you will be required to do so.
What happens if I don’t have any power left in my electronic device?
If you are unable to power up your electronic device you will not be allowed to fly. If it does not power up then it cannot be placed in your hand or hold luggage.
Please do all you can to ensure that any electronic device you have is fully powered before you arrive at the airport.
There will be very limited facilities at airports to charge electronic items.
I am transferring through another airport on a flight and then onto the US. What happens if my electronic device has run out of battery power by the time I arrive?
All electronic devices must have power and if you are unable to power up your item you will not be allowed to fly.
Please use your electrical and electronic devices sparingly if you are going to fly on a long journey before getting to London and then transferring onto a US destination.
If my electronic device doesn’t have any power, will I be allowed to rebook?
If your device doesn’t power up when you are requested to do so, you will not be allowed to fly to the US on your original service. Changes to the reservation will be in line with the rules/fees applicable to the fare/fare basis purchased. Waiving of rules applicable to non-changeable tickets will be solely at the airline’s discretion but in the vast majority of cases will not be permitted.
Will all customers on US flights be subject to the additional security measures?
All customers flying to the US must be prepared to have their electronic items searched and they must have sufficient power to be used.
I have just purchased a new electronic item from an airport shop. Can I carry it on board if it has no power?
You must be prepared to demonstrate that the item has power. The item and its packaging may also be examined by security teams at the boarding gate. Please do all you can to ensure that any new electronic items you purchase at the airport have power before you reach the boarding gate.
Will there be extra charging points at the airport?
There will be some charging points, but you need to ensure that your own devices have enough power at all times. Please do all you can to ensure that your electronic devices are fully powered before arriving at the airport.
Can I use my device on board?
You can use your devices on board in line with the normal guidelines of using electronic devices for the airline you are travelling on.
I no longer wish to travel. Can I change my flight?
Normal ticket rules will apply. Changes will only be permitted on tickets that permit such upon payment of the applicable fees, fare difference, and taxes
I am flying to a destination outside of the US. What will I be required to do?
This regulation applied to travel to the US, however anyone flying to the US and then onward to another destination will still need to comply with these new regulations, as well all the required security and visa regulations for each country being visited.